We attach great importance to the intuitive usability of our systems and make every effort to provide our users with all the information they need about our services. However, we have received a number of questions regarding our Destination Manager, which we would like to answer here.
We have expanded our experienced team of travel security analysts to include additional staff who continuously add content and keep it up to date.
The contents are constantly updated by our team.
We use official information from the authorities of the individual countries (e.g. German Foreign Office, Foreign, Commonwealth and Development Office, US Embassy, Canada Foreign Office, Ireland Foreign Office) as well as other reliable media sources. We permanently evaluate more than 500 mandatory sources for our information provision.
The information recorded applies to the requested parameters such as departure country, transit country and destination country, purpose of travel, travel period and nationality. The My Trip page consolidates all information for travelers.
The information in the Destination Manager is of a general nature: the information regarding the regulations of the destination country regarding the Corona measures apply regardless of nationality. The provisions related to testing and quarantine obligations are also valid at least for all nationalities.
No, Destination Manager users define the departure, destination and, if applicable, airport transit country. We have dropped the focus on Germany with the inclusion of the general entry regulations.
If the transit country is included in the query, the transit information for the trip is broken down, such as whether an entry permit or even a visa needs to be applied for.
Re-entry into Germany is part of any restrictions for German citizens. If there are corresponding regulations, these are shown in the section on travel restrictions. However, we cannot show the regulations of all 16 federal states, which is why we link to the corresponding websites here.
We will provide you with information on the necessary ID documents (and their necessary period of validity), any visas or entry permits that may be required, including application procedures, regulations for minors and people with dual nationality.
The mask obligation and social distancing rules are recorded in the the respective data field. If a penalty is evident from the sources, it is also recorded.
We have not included the regulations of the airlines, so we recommend that you check with the respective airline before starting your journey. If masks are compulsory on public transport and trains, we have included this information.
Our aim is to keep the content as up-to-date and comprehensive as possible. Nevertheless, in individual cases it can happen that something slips through us due to the large number of regulations and countries or that we have not yet entered it. You can use a feedback function to report these cases to us, which we will immediately update in the database.
A3M cannot guarantee that the sources evaluated are reliable and up-to-date at all times. A3M will, however, check these regularly - without delay in the event of circumstances giving rise to doubts as to their reliability. For this purpose, A3M will check this information with several sources if there is cause to do so in order to ensure the completeness and up-to-dateness of individual pieces of information. We strongly recommend that, both for destinations within Germany and abroad (especially if travelling from a country outside of Germany to another country outside of Germany), the current travel advice issued by the respective competent authorities and institutions is observed and that information on travel possibilities and further measures is obtained from the embassies and foreign missions of the respective transit and destination countries.
At the customer's request, we have also integrated restrictions due to monkeypox if the destination country has officially communicated them. We take other pandemics into account if necessary.
Up to 10 destination countries can be displayed for the "My Trip" page, see section "My Trip" page.
The Destination Manager is an independent module in our product family that can be linked to Country Information. In the future, a link to Global Monitoring is also planned.
The Destination Manager is explicitly aimed at the travel managers of companies or the employees of travel agencies and TMCs.
The use in the business area includes 10 concurrent users as standard. For an additional charge, access to the web-based portal can be provided for all employees.
Interfaces to the app are planned in the medium term, but cannot be realised in the short term, also because the review times at Google and Apple for their respective app stores are currently up to six weeks.
"My Trip" -Page
For the traveler we have developed the "My Trip" page. This is an individualized page for the respective trip, which is made available to the traveler via a link. This link can be generated manually from the system or via an API.
In the event that a customer already uses our Global Monitoring Travel Tracking Module, the "My Trip" page can be created automatically. However, this implies additional costs.
When creating the "My Trip" page for the customer, you can provide us with the customer's email address. When the customer first accesses the page, they can then agree to the notification service, but can also revoke this at any time."
In this case, a new "My Trip" page must be created using the customer's email address and sent to the customer. Subsequent registration is not possible.
We basically save the view that the traveler had when they last called up the "My Trip" page and can thus highlight the changes. As soon as he confirms that he has taken note of them, the change notices will be removed.
If the notification service is activated, customers will receive push emails from 30 days before departure indicating important changes and explicitly naming the corresponding changed category.
The traveler can query up to four desired nationalities on the "My Trip" pages.
You are welcome to upload your company logo, which will then be displayed on every generated "My Trip" page. It is also possible to display your contact details at the bottom of the page.
Contract and conditons
The minimum contract period is six months with automatic renewal for six months at a time. The terms and conditions will change if the contract period is shorter, please contact us for more informations.
For companies, the licence costs are based on the number of travelling employees per year, for travel agencies on the number of travel agents. If you inform us of these general conditions, you will receive our offer immediately.
Invoices are issued in advance for the current six-month period.
The Destination Manager is a stand-alone module that is linked to Country Information and Global Monitoring, but for which separate costs are incurred.
The contract is usually concluded directly with A3M.
In the business sector, we have a corporate licence model in which use is limited to 10 concurrent users as standard. In tourism, we have a model with 3 concurrent users for travel agencies and 10 concurrent users for tour operators/call centres. Additional users can also be booked.
Yes, we can provide a test access. The duration of the test access can be agreed with us individually.
Like all other products from the A3M product family, the Destination Manager is available in German and English.
In the user menu, a logo can be uploaded and individual contact details can be stored. These are then displayed accordingly in the PDF and on the "My Trip" page.
The information can be exported to a PDF per geographical unit (country, region, three-letter code).
All information from the Destination Manager can be exported via API. It can therefore be used for websites or offers.