// A3M Assistance
Medical Assistance
As part of our assistance service modules, your business travellers receive support in the event of medical problems via our round-the-clock alarm centre staffed by German-speaking, medical specialists (additional languages possible).
Service modules (world-wide service)
- Access to the alarm centre 24/7/365 (emergency hotline)
- Doctor or hospital referral
- Doctor-to-doctor calls
- Translation of foreign medical reports
- Outpatient appointments
- Patient counselling in routine cases
- Patient counselling in emergencies
- Direct cost settlement with foreign travel health insurances
- Access to crisis and disaster evacuation services
- Travel assistance (breakdown, loss of documents etc.)
- Access to interpreter service
- Coordination of medical cases incl. repatriation
- Assistance with security risks and legal problems
