With us you keep the overview for your guests
In an increasingly globalised world, sources of risk and danger are also on the rise. Whether it is weather phenomena caused by climate change, political conflicts or globalising terrorism, travellers today are exposed to a variety of risks while tourism continues to boom and the number of countries and regions that can be visited continues to increase.
Our georeferenced events – The world at a glance
Tour operators have a great responsibility towards customers. Professional touristic crisis management requires access to reliable data and information. This is where we come in: with our Global Monitoring Software, which was developed within the framework of the DRV, together with the crisis and security managers of the major German tour operators. It has since become the industry standard for tourism.
Our goal is that, in a crisis, instead of having to rely on a multitude of sources, tour operators only have to resort to one external source of information: Global Monitoring, our core system.
Our team of travel security analysts is staffed around the clock, 365 days a year and uses the latest technology to record events worldwide, which we evaluate and supplement with behavioural advice. We use more than 500 sources of information as a basis, including current travel advice from the German Foreign Office, agency reports, information from the respective embassies, social media, international newspapers, information from weather services on storms, and from research centres on earthquakes and volcanic eruptions.
A security rating is performed for each event, which is then ranked on a risk scale from one (very low) to five (very high) and displayed in the system as a warning message with all relevant information on the extent and duration of the event.
The hub of the warning system is a geo-referenced map. The geo-referenced display of symbols and icons on the map provides a quick overview of current events, hazards and crises worldwide. By clicking on the symbol for a hurricane, for example, the user receives further information, e.g. on the trajectory, the expected wind speeds, and where and when it will make landfall.
Various news tickers in the system provide information on current travel and security-related events and updates as well as travel warnings. Country data, information on airports, travel warnings and security advice published by the Federal Foreign Office can also be accessed at any time via special layers.